Complaint Investigation Report

It was alleged that facility staff failed to assist resident with medication. It was reported that facility staff left at night and medication was inaccessible to residents until the morning. Interviews conducted with staff revealed that the facility had two (2) empty resident bedrooms and one (1) of those bedrooms was being used by the care staff at night. Staff stated the night medication that is scheduled before bedtime is usually given to the residents between 8pm – 9pm right before the resident’s usual time before falling asleep. Additionally, interviews conducted and records review revealed that all facility staff have completed the necessary training for medication including assisting residents with the administration of self- administered medication. Furthermore, staff are scheduled 24 hours each day and if needed, staff are available on premises at any time during the day or night. Based on the information obtained and reviewed, the Department does not have sufficient evidence to support the allegation of “facility staff failed to assist resident with medication”. Therefore, this allegation is deemed Unsubstantiated at this time.

Exit interview conducted. A copy of the report was issued.