Complaint Investigation Report

564700047-8-26-2024-47-HC-SDUU-D8RP33-20240903105652

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

HOME CARE SERVICES , 744 P STREET, MS 09-14-90

This is an official report of an unannounced visit/investigation of a complaint received in our office on

07/24/2024 and conducted by Evaluator Joshua Rarela

COMPLAINT CONTROL NUMBER: 47-HC-20240724121959

Home Care Organization (HCO) is using Independent Contractors

Enforcement Analyst (EA), Joshua Rarela, with the Home Care Services Branch (HCSB) conducted an onsite

inspection for the purpose of a Complaint Investigation. The EA met with Home Care Organization (HCO) administrator named above and discussed the allegation.

During the course of the investigation, EA reviewed all of the Home Care Aide (HCA) files and observed that multiple HCAs had an Independent affiliation in their HCA Registry record in the State of California HCA Registry database. The administrator also stated that an HCA in the roster was an Independent Contractor, and that he was unaware that he was unable to employ HCAs as Independent Contractors.

Based on the EA's observations, interviews and records review, the preponderance of evidence standard has been met, therefore the above allegation is found to be substantiated. An exit interview was conducted. A copy of the reports, deficiencies, and appeal rights were provided.