Complaint Investigation Report

It was alleged that staff did not prevent covid outbreak. It was reported that there was a covid outbreak at the facility, but it was not disclosed to family members until after 12/07/2023. Records review and interviews conducted revealed the facility had their first resident test positive for covid on 12/02/2023. Following the first positive case, the facility began testing residents that reported not feeling well or displaying signs of weakness. In December 2023, the facility reported about forty (40) residents that had tested positive not including facility staff. Records review further revealed that facility had started reporting the positive cases to Ventura Public Health (VPH) on 12/03/2023. Personal Protection Equipment (PPE) carts were being placed in residents front doors and staff were monitoring residents and doing frequent checks. Interviews conducted with staff revealed that residents were encouraged and provided PPE when coming outside of their bedrooms and into common areas. Furthermore, although the facility had a covid outbreak, the facility was reporting to the proper agencies and family members as well as taking the necessary precautions to minimize the spreading. Based on the information obtained and reviewed, the Department does not have sufficient evidence to support the allegation of “staff did not prevent covid outbreak”. Therefore, this allegation is deemed Unsubstantiated at this time.

Exit interview conducted. Report was reviewed and copy was issued.