Complaint Investigation Report

LPA observed grease stains on the cabinets and microwave; stove oven door handle observed broken. Administrator and staff reported that since there is no hood above the stove the grease sets on the cabinets and therefore is hard to remove. Administrator stated that they will be replacing the microwave above the stove with a hood soon. Administrator reported that she had staff clean all the cabinets with a degreasing spray. Regarding the oven door administrator reported that it was repaired and will soon be replaced with a new stove/oven.

Regarding allegation – Facility staff did not keep hazardous items inaccessible to residents – Information was received through a credible witness that during a visit they observed the chemical and sharps cabinets in the kitchen area unlocked accessible to residents and everyone. There was only one staff present attending to residents at the time and staff had to have walked away from the kitchen, leaving cabinets containing chemicals/sharps unlocked to open the front door for this person/witness.

Based on the above information obtained and observation made by LPA and credible witness allegations above are deemed substantiated at this time.

Pursuant to Title 22 CA Code of Regulations, the following deficiency is cited (refer to LIC 9099-D).

Exit interview conducted. Copy of report and appeal rights provide to Administrator by email.