Facility Evaluation Report

Licensing Program Analyst (LPA) Martha Arroyo conducted an unannounced case management visit at 2:00 p.m. The purpose of this visit is to conclude an investigation regarding an incident that occurred on 12/11/2023. Upon arrival, LPA met with Program Director, Joseph Laporte and Case Manager Brianne Esseff and the reason for the visit was explained. Entrance Interview.

On 12/11/2023, the Department received an incident report stating on the afternoon of 12/11/2023, Staff #1 (S1) reported that Staff #2 (S2) had pushed and slapped Client #1 (C1) after C1 had lightly touched S2 on their side. S1 stated that C1 had lightly touched S2 to get their attention, S2 pushed C1 away and backed up before slapping C1 on their hand and yelling at C1 to not touch them. S1 immediately told S2 that they could not to that and S2 was seen storming out of the room upset.

During the initial visit on 12/19/2023, LPA Arroyo conducted interviews with five staff and one client between 1:50 p.m. and 3:27 p.m., conducted a resident file review at 2:40 p.m., and obtained copies of pertinent documents relevant to the investigation.