Complaint Investigation Report

The Administrator further stated that the individual was informed they are not permitted to visit R1 based on the POA’s direction. At the time of the review, LPA did not observe any restraining orders or court documents in R1’s file authorizing or requiring the restriction of visitation. Based on information gathered during this visit, the department has sufficient evidence to determine this allegation occurred. Therefore, the allegation that "Staff do not ensure resident is allowed to have visitors " has been deemed Substantiated at this time.

The following deficiencies were observed (See LIC 9099-D.) and cited from the California Code of Regulations, Title 22 and California Health and Safety Code. Failure to correct the deficiencies may result in civil penalties.

Exit interview conducted. A copy of the report and appeal rights were provided.