Complaint Investigation Report

565850244-10-22-2024-29-AS-KLOZ-DAHRP4-20241029131118

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

WOODLAND HILLS N.ASC , 21731 VENTURA BLVD. #250

This is an official report of an unannounced visit/investigation of a complaint received in our office on

10/15/2024 and conducted by Evaluator Esther Cortez

COMPLAINT CONTROL NUMBER: 29-AS-20241015152342

Staff utilizes an inappropriate lock on facility doors.

Licensing Program Analyst (LPA), Esther Cortez conducted an unannounced initial 10-day complaint visit for the above allegation. Upon arrival, LPA met with the Program Director (PD), Pouran Mousazadeh, and explained the reason for the visit. Entrance interview conducted.

On the allegation, "Staff utilizes an inappropiate lock on facility doors"; it is the reporting parties concern that Facility had the front doors key locked preventing individuals from entering/exiting building and the back exit had a door bolt. During today's inspection, at 10:30 a.m. the LPA observed, through the glass door, the PD unlocked the door with their key, to let the LPA in. The LPA interviewed the PD while taking a tour of the facility. At 10:33 am the back door was locked from the inside with a door bolt that can be open/closed from the inside. Based on observations, there was Sufficient evidence to prove doors are being locked. Therefore, the allegation is deemed Substantiated at this time. The following deficiencies were observed (See LIC 9099-D) and cited from the California Code of Regulations, Title 22 and California Health and Safety Code. Civil penalties assessed. Exit interview conducted, report and appeal rights provided.