Senior Care Records.

Complaint Investigation Report

Jackson House Santa Paula, Santa Paula05/21/2024Licence 565850154

Census16
Date signed05/22/2024 09:06:26 AM
The inspector’s account

spend time with C1. S1 had been counseled by management to maintain appropriate boundaries with clients.

It was later learned after C1 was discharged from this facility, S1 maintained contact with C1 in a non-professional role.

The following deficiency was observed (See LIC 9099-D) and cited from the California Code of Regulations, Title 22. Failure to correct the deficiency may result in civil penalties.

Exit interview conducted. A copy of the report and appeal rights were provided.

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction