Complaint Investigation Report

Regarding the allegation: 1.) Due to lack of supervision, resident hit another resident while in care. On 06/16/2025, the Department received a complaint alleging Resident #1 (R1) was hit by Resident #2 (R2) while at the facility. Interviews with Administrator Stacey Medina and Cathalina Anos-Hioplito revealed that on 06/10/2025, R1 told Staff #1 (S1) that R1 wanted to go to the hospital due to having suicidal ideations. R1 was taken to the hospital the same day. Interview with Stacy M. and Cathalina A. revealed that they were not aware of any resident hitting R1 until they received a call from R1’s family member on 06/12/2025. Since being notified of the alleged incident, Stacey M. and Cathalina A. have conducted interviews with staff and residents. Stacy M. stated that from their interviews it was revealed that Resident #3 (R3) was also an alleged perpetrator as R3 was joking with R1 and did a hand motion towards R1. During todays visit, the LPA conducted interviews with R2 and R3, which both denied hitting R1. Conflicting information was obtained from the interviews conducted with residents and staff regarding the alleged incident. There were no witnesses to the alleged incident. Staff interviews revealed that residents sometimes have verbal arguments but rarely have physical altercations. Staff interviews stated that staff do intervene if there are any issues amongst residents. Additionally, resident interviews did not voice any safety concerns. The information obtained during the investigation did not include evidence sufficient to corroborate the allegation. Although the allegation may have happened or is valid, there is not sufficient evidence to prove the alleged violation did or did not occur, therefore the allegation is deemed Unsubstantiated at this time.

Exit interview conducted. A copy of the report was provided.