Complaint Investigation Report

During today's visit, LPA Dulek took photographs of Oakmont of Riverpark's policies pertaining to the Emergency Disaster Manual. LPA observed a framed letter both on the wall with the facility's license, as well as in a free-standing frame on a side table in the facility lobby indicating "a copy of the Emergency Disaster Manual is available upon request at the Concierge Desk." LPA also observed the Emergency Disaster Manual binder at the concierge desk. All 6 of 6 residents interviewed indicate they have conducted disaster drills multiple times in the time they have resided at the facility. Residents stated they are aware and have practiced the emergency disaster protocol and have seen paperwork relating to how to respond in case of an emergency. Staff interviewed during LPA Rosales' initial visit had mixed responses. Some were aware of the emergency disaster plan and indicated they had participated in disaster drills during their employment, others were not. Executive Director provided LPA with documentation of emergency disaster training conducted with staff. Based on interview and record review, at this time there is insufficient evidence to support the allegation or that a violation occurred, therefore, the allegation that " Facility is not making the disaster plan available to residents" is deemed UNSUBSTANTIATED at this time.

Exit interview conducted with ED Andersen. A copy of the report was provided.