Complaint Investigation Report

Regarding the allegation: 1.) Resident is not afforded dignity and respect in their personal relationships with staff. It was alleged that Staff #1 (S1) would take Client #1 (C1) to S1’s personal home during the weekend for two or three hours. Interview with both Administrators, Maria Miranda and Jose Ong denied the allegation and stated that they have not observed or heard of S1 taking C1 to their personal home. Administrators explained that on the weekends, two (2) to three (3) staff take clients on outings such as the beach or shopping. The Administrator, Jose Ong stated that staff do not leave clients unsupervised, especially during an outing or activity. Interview with S1 denied the allegation. Interview with C1 did not reveal any concerns. Interviews with other clients did not reveal any concerns. The information obtained during the investigation did not include evidence sufficient to corroborate the allegation. Although the allegation may have happened or is valid, there is not sufficient evidence to prove the alleged violation did or did not occur, therefore the allegation is deemed Unsubstantiated at this time.

Exit interview conducted. A copy of the report was provided.