Complaint Investigation Report

On 06/21/2023 a subsequent inspection was conducted. During this visit, LPA Lopez delivered unsubstantiated findings for allegations Staff #1 (S1) physically abused Client #1 (C1) by pushing C1 resulting in a fractured hip and Facility staff hit Client #1 (C1). Further investigation was needed for the allegation of Staff is not qualified.

The remaining allegation of Staff is not qualified alleges S1 is not qualified to be a caregiver. Record review revealed S1 has current first aid training, passed year one and year two of Direct Support Professional (DSP) training, and has current required annual training. S1 also has TB clearance and physical signed by a physician clearing S1 to work as a caregiver. The interview with S1 revealed they are also able to communicate with staff and clients at the home. Based on the information obtained, there is insufficient evidence to substantiate S1 is not qualified. Therefore, the allegation is deemed unsubstantiated at this time.

Exit interview conducted. A copy of the report and appeal rights was provided.