Complaint Investigation Report

Allegation: Client is being abused by other clients in the home

The allegation alleges C1 is being hit by C2 and C3 and recently had a glass thrown at them by C2. Record review and daily notes reviewed revealed no written documentation of C1 being hit or having anything thrown at C1 by C2 or C3. Interviews with staff and the Administrator revealed no observation of C2 or C3 being physically aggressive with C1 or with anyone else in the home and denied observing C2 throw anything at C1. During the interview with C2, C2 denied ever hitting C1 or throwing anything at C1.

Based on the information obtained there is insufficient evidence to support the allegation occurred. Therefore, the allegation of Client is being abused by other clients in the home is deemed unsubstantiated at this time.

Allegation: Client's mouth was covered by another client while they were sleeping

The allegation alleges C2 and C3 comes into C1's room at night and bothers C1 and covers C1's mouth when C1 is trying to sleep. Due to prior allegations of abuse happening at night, C1 has an alarm on their bedroom door to monitor when C1 comes in or out of their bedroom and to ensure no other client enter C1's bedroom at anytime. Staff interviewed stated they have not observed any clients entering or attempting to enter C1's room at anytime. During the interview with C2 they denied ever going into C1's bedroom. Based on the information obtained there is insufficient evidence to support the allegation occurred. Therefore, the allegation of Client's mouth was covered by another client while they were sleeping is deemed unsubstantiated at this time.

Exit interview conducted. A copy of the report was provided.