Complaint Investigation Report

Regarding the allegation: Licensee did not ensure facility was maintained clean and in good repair. During todays visit, the LPA observed the following: spider webs throughout the facility, restroom door with chipped paint, a hole in the wall in Resident #1’s (R1’s) room and loose wires in R1’s room. Additionally, the LPA observed R1’s dresser in bad condition. The LPA had a conversation with the Administrator regarding the LPAs observations. The Administrator stated that she will ensure that the facility will remain clean and in good repair. Based on observations, the preponderance of evidence standard has been met, therefore the above allegation is deemed Substantiated.

Pursuant to Title 22 Division 6 of the CA Code of Regulations, the following deficiency was cited (refer to LIC 9099-D):

Exit interview conducted. A copy of the report and appeal rights were provided.