Complaint Investigation Report

It was alleged that staff did not prevent client from being harmed by another client. It was reported that Participant #1 (P1) struck Participant #2 (P2) on the shoulder. Interviews conducted with staff revealed that this was the first incident observed between P1 and P2. Staff stated that after speaking with both participants, P1 did not have a motive for tapping P2 on the shoulder. Interviews conducted with participants revealed that staff addressed P1’s actions following the incident while redirecting both P1 and P2. Further interviews revealed that P1 apologized to P2 after being redirected by staff and realizing what they had done. During an interview, P2 reported having a bad day, but was reminded by staff that hitting others was not nice. Additionally, all participants present during the incident stated they had no concerns with the facility or staff and stated that they enjoyed attending the day program. Furthermore, P1 and P2 reported feeling safe around each other while at the day program. Based on the information obtained and reviewed, the Department does not have sufficient evidence to support the allegation of “staff did not prevent client from being harmed by another client”. Therefore, this allegation is being deemed Unsubstantiated at this time.

Exit interview. No citations issued. Report was reviewed and a copy was issued.