Complaint Investigation Report

supervision and is confused/disoriented. R3 needs assistance with transferring, toileting, dressing, bathing hair care and personal hygiene, needs special observation/night supervision, is non-ambulatory and is confused/disoriented at times. R4 has wandering and sundowning behaviors, is non-ambulatory, has visual and auditory hallucinations, and is confused/disoriented. A review of staff timecards from 3/1/21 to 4/15/21 on 12/28/21 starting at 1:56 pm revealed that from 7:30 pm to 7:30 am there is only one staff working. Based on the information obtained during the course of the investigation the allegation is deemed substantiated at this time.

Pursuant to Title 22 Division 6 Chapter 8 of the CA Code of Regulations, the following deficiency was cited (refer to LIC 9099-D):

Exit interview was conducted, today's report was reviewed and emailed to the Administrator