Facility Evaluation Report

Licensing Program Analyst (LPA) Esther Cortez alongside Tri Counties Regional Center Quality Assurance Specialist (QAS), Katy Robison conducted an unannounced subsequent Case Management-Incident inspection to follow up on a self reported Report of Suspected Elder Abuse SOC341 received. LPA and QAS initially met with staff and explained the reason for the visit. Executive Director Rafael Silva arrived shortly thereafter and was explained the reason for the inspection.

On 07/07/2026, Community Care Licensing (CCL) received a self reported Report of Suspected Elder Abuse SOC341 regarding Resident 1 (R1) and a staff. It was reported that R1 alleged that a caregiver was rough with them, their hair was pulled, they were moved hard, and that they fell in the bathroom because they were pushed. Additionally, it was reported that R1 described the worker as a fat dark male by the name of Henry and works at night.

On 07/09/2026, the LPA interviewed the ED, R1, five (5) staff, viewed video footage of the facility and collected pertinent documents relevant to the investigation. The ED revealed that a head to toe assessment for any physical changes had been performed on R1, and there weren't any changes. There were more staff the LPA needed to interview but they were not at the facility during that visit. On 07/14/2026, the LPA and QAS conducted one telephone interview with one staff. During today's visit the LPA and QAS conducted interviews with the ED and R1. The LPA reviewed R1's records.

Report will continue on LIC809-C, 2nd page,