Senior Care Records.

Complaint Investigation Report

Newport Institute - Pimlico, Moorpark05/29/2025Licence 565850157

Census4
Date signed05/29/2025 12:26:57 PM
The inspector’s account

On 05/17/2024, at 3:58 p.m., Investigator Canto conducted interviews with the administrator; on 05/22/2024, with a treatment program recovery director, and at approximately 4:00 p.m., with former staff; on 08/27/2024, at approximately 1:00 p.m., with staff; on 09/05/2024, from approximately 10:06 a.m. to 3:34 p.m., with Client #1 (C1) and Client #2 (C2) resident representatives; and on 09/11/2024, from approximately 12:00 p.m. to 4:30 p.m., with Staff #1 (S1) and staff. In addition, the investigator reviewed facility file documents pertinent to the investigation. The Ventura County Sheriff Department (VCSD) was contacted and reported no contact or calls for service for C1 or C2.

A review of C1’s psychiatric evaluation revealed C1 was admitted to the program on 01/30/2023. C1’s diagnosis included major depressive disorder, recurrent severe; major depressive disorder, recurrent unspecified; generalized anxiety disorder; and eating disorder, unspecified. C1’s treatment plans were also reviewed. None of the documents reviewed provided any relevant information to the allegation. C1 left the program prior to the complaint being filed and attempts to contact C1 for an interview were unsuccessful.

A review of C2’s psychiatric evaluation revealed C2 was admitted to the program on 01/13/2023. C2’s diagnosis included post-traumatic stress disorder, unspecified; major depressive disorder, recurrent, moderate; other specified eating disorder; and attention deficit hyperactivity disorder, predominantly inattentive type. C2’s treatment plans were also reviewed. None of the documents reviewed provided any relevant information to the allegation. C2 left the program prior to the complaint being filed and attempts to contact C2 for an interview were unsuccessful.

During the course of the Department’s investigation multiple attempts were completed to contact C1 and C2, however, both were not interviewed. The reporting party (RP) alleged that facility Staff #1 (S1) made several inappropriate sexualized comments to them and addressed two of the facility’s clients (C1 and C2) in an inappropriately sexualized manner. The RP stated they informed the facility’s Human Resource Department of S1’s inappropriate behavior. The RP forwarded the emails to investigator Canto that they had sent to the facility’s Human Resource Department. After a review of the emails, the investigator found no information regarding any allegations made by any clients or information that any clients were being sexually abused. The RP did not witness any incidents of sexual abuse. The Human Resource Department had no allegation of inappropriate behavior regarding S1. The facility administrator said they had never seen S1 behave inappropriately to any clients. During the investigator’s interviews, S1 denied any inappropriate behavior towards any clients.

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction