Complaint Investigation Report

565850066-8-7-2024-29-AS-KHEN-DE8VMW-20250225153412

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

CCLD Regional Office , 21731 VENTURA BLVD. #250

This is an official report of an unannounced visit/investigation of a complaint received in our office on

08/02/2024 and conducted by Evaluator Zabel Chochian

COMPLAINT CONTROL NUMBER: 29-AS-20240802172103

Licensing Program Analyst (LPA) Zabel Chochian conducted an initial complaint visit regarding the above noted allegation. LPA initially met with staff who called the administrator. LPA spoke with administrator and explained the reason for the visit. Allegation reported was that the facility is not maintained clean and sanitary. Upon arrival LPA conducted a tour of the facility with Administrator. Administrator reported that the facility is cleaned daily and high touch areas are sanitized 2-3 times a day. LPA observed facility to be well kept. Resident bedrooms and common living space observed clean.

Based on observation of the facility during today's visit, there is insufficient evidence to support the allegation that the facility is not kept clean and sanitary. Therefore, allegation "Facility is not kept clean and sanitary" is deemed unsubstantiated at this time. Exit interview conducted copy of report provided.