Senior Care Records.

Complaint Investigation Report

People's Care Howe, Fillmore08/02/2022Licence 565802463

Census5
Date signed08/02/2022 04:49:35 PM
The inspector’s account

with staff members, and clients. LPA also reviewed pertinent documents. The following was then determined:

Regarding the allegation that “staff abandoned residents,” record review revealed that Client 1 (C1) moved into the facility on 08/22/2020. C1 was then involved in multiple incidents on 08/23/2020, where law enforcement was called. C1 resisted law enforcement contact, although law enforcement determined C1 needed to be taken on a 5150 hold. C1 acquiesced and law enforcement transported C1 to the local hospital. Facility management then contacted CCLD and a collaborative meeting was held on 08/24/2020 in regard to C1’s placement at the facility and the steps to follow should C1 need to be lawfully evicted. At that time, C1 was on a 72 hour hold at the hospital. Due to COVID safety precautions, C1 returned to the facility on 08/27/2020. LPA confirmed virtually that C1 was present in the facility during a virtual visit on 09/15/2020. Therefore, based on record review, interview, and observation, the allegation that “staff abandoned residents” is deemed UNSUBSTANTIATED at this time.

No citations issued. Exit interview conducted. A copy of the report was provided via email.

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction