Complaint Investigation Report

team then released R1's records via email to the requesting party on Monday 09/11/2023 at 12:33PM. Interview with ED further revealed that these documents were previously requested by R1's family member on 07/03/2023, with a deadline for receipt on 07/06/2023, however ED had provided R1's family member with the documents early on 07/05/2023. Email receipt was provided to LPA during today's visit. Based on interview and record review, at this time there is insufficient evidence to support the allegation or that a violation occurred, therefore the allegation " Licensee did not provide resident's records as requested" is deemed UNSUBSTANTIATED at this time.

Exit interview conducted. No citations issued. A copy of the report was provided.