Complaint Investigation Report
out daily and contains no inconsistencies. Interview revealed that activities are planned with the clients' input, that staff do ask clients to participate in outings, however clients are not required to go on outings. If a client chooses to stay home instead of participate in an outing, a staff member will stay home and supervise the client. Interviews revealed that staff have only made appropriate requests of clients and that requests are in line with the clients' needs and individualized plans. Based on interviews and record review, although the alleged violation may have occurred, at this time there is insufficient evidence to prove the allegations, therefore the allegations that " Facility is not administering medications on time," " Staff made inappropriate request of client," and " Facility is requiring client to go on outings" are deemed UNSUBSTANTIATED at this time.
Exit interview conducted. A copy of the report was provided via email.
Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction