Rachelle's Home I
Freedom · 0.7 mi · 12 beds
Citations3Substantiated3
HHDL of Santa Cruz, INC. DBA Innovative Care
135 Aviation Way Ste 11B, Watsonville, CA, 95076
Home care organization2 citations on record
6 more within 6 milesOpen in Maps
Has this agency been cited?
Yes. State records show 1 Type A and 1 Type B citations against HHDL of Santa Cruz, INC. DBA Innovative Care in Watsonville, California, arising from complaint investigations. Type A is the state's most serious category. Of 2 complaint allegations investigated, 2 were substantiated. State licensing has visited 3 times, most recently on 2/12/2025.
1Type A citations, from complaints
1Type B citations, from complaints
2 / 2allegations substantiated
3visits on record
Inspection history
How often has the state visited, and what did it find?
California reports these categories separately. They are reproduced separately and never added together, because the state’s own headline figure counts complaint investigations only.
Complaint investigationsWhere the state's headline citation figure comes from1 visits · 1 A · 1 B
Routine inspectionsScheduled licensing visits1 visits · no citations
Other visitsFollow-ups, incident visits and case management1 visits · no citations
Complaints
What did complaint investigations find?
SubstantiatedInvestigators found the allegation to be true2
InconclusiveNot enough evidence either way0
UnsubstantiatedEvidence did not support the allegation0
UnfoundedDetermined not to have happened0
On file
Reports held by the state
3 reports, newest first. Each one opens in full — the inspector’s own account of the visit, not our summary of it.
Complaint Investigation Report08/28/2025
Home Care Organization Evaluation Report02/12/2025
Home Care Organization Evaluation Report06/06/2023
Nearby
Other licensed providers within six miles
Listed by distance. Nobody paid to appear here and the order is not for sale.
Mobile Work Group
Watsonville · 1.1 mi · 28 beds
CitationsNoneSubstantiated0
SVS Watsonville Adult Day Program
Watsonville · 1.2 mi · 60 beds
CitationsNoneSubstantiated0
New Perspectives INC
Watsonville · 1.3 mi · 60 beds
CitationsNoneSubstantiated0
Evergreen, INC.
Watsonville · 1.8 mi · 6 beds
CitationsNoneSubstantiated0
Rachelle's Home II
Watsonville · 1.9 mi · 12 beds
CitationsNoneSubstantiated0
Contact
Ask HHDL of Santa Cruz, INC. DBA Innovative Care a question
Goes to this facility alone. We take no commission if you move in, so we have no reason to steer you anywhere.
Source: California Department of Social Services, Community Care Licensing — facility transparency record. Retrieved 2026-08-20. Facility number 444700010.
Figures reproduce the state’s own totals and are not re-aggregated. Methodology · Report a correction