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Five Star Senior Living

14876 Herchell Drive, San Jose, CA, 95127

Residential care home for the elderly6 licensed beds2 citations on recordHospice waiver
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6 more within 6 milesOpen in Maps
Has this facility been cited?

Yes. State records show 1 Type A and 1 Type B citations against Five Star Senior Living in San Jose, California, arising from complaint investigations. Type A is the state's most serious category. Of 10 complaint allegations investigated, 1 was substantiated. State licensing has visited 16 times, most recently on 3/24/2026.

6licensed beds
1Type A citations, from complaints
1Type B citations, from complaints
1 / 10allegations substantiated
16visits on record
On the licence

What this home is licensed to accept

Limits the state set on the licence — not services the operator advertises.

Non-ambulatory · up to 2Bedridden · up to 2Hospice waiver · 2 bedsAge 60 and over

AGE RANGE 60 AND OVER. 4 AMBULATORY & 2 NON-AMBULATORY, OF WHICH 2 MAY BE BEDRIDDEN. BEDRIDDEN IN ROOM #4. HOSPICE WAIVER FOR 2.

Inspection history

How often has the state visited, and what did it find?

California reports these categories separately. They are reproduced separately and never added together, because the state’s own headline figure counts complaint investigations only.

Complaint investigationsWhere the state's headline citation figure comes from7 visits · 1 A · 1 B
Routine inspectionsScheduled licensing visits3 visits · no citations
Other visitsFollow-ups, incident visits and case management6 visits · 4 A · 14 B
Complaints

What did complaint investigations find?

SubstantiatedInvestigators found the allegation to be true1
InconclusiveNot enough evidence either way0
UnsubstantiatedEvidence did not support the allegation4
UnfoundedDetermined not to have happened5
On file

Reports held by the state

13 reports, newest first. Each one opens in full — the inspector’s own account of the visit, not our summary of it.

Facility Evaluation Report03/24/2026
Facility Evaluation Report02/27/2026
Complaint Investigation Report09/12/2025
Facility Evaluation Report09/12/2025
Complaint Investigation Report08/22/2025
Facility Evaluation Report08/22/2025
Complaint Investigation Report05/28/2025
Facility Evaluation Report04/16/2025
Facility Evaluation Report03/13/2025
Complaint Investigation Report10/18/2024
Facility Evaluation Report03/11/2024
Facility Evaluation Report02/24/2023
Facility Evaluation Report02/10/2023
Nearby

Other licensed providers within six miles

Listed by distance. Nobody paid to appear here and the order is not for sale.

Evco Care

San Jose · 1.0 mi · 6 beds

CitationsNoneSubstantiated0
Contact

Ask Five Star Senior Living a question

Goes to this facility alone. We take no commission if you move in, so we have no reason to steer you anywhere.

What is needed

Goes to this facility only. We do not sell your details, and no other operator is copied in.

Source: California Department of Social Services, Community Care Licensing — facility transparency record. Retrieved 2026-08-20. Facility number 435202887.
Figures reproduce the state’s own totals and are not re-aggregated. Methodology · Report a correction