Polynesian Home Care
Gilroy · 0.5 mi
CitationsNoneSubstantiated0
Merrill Gardens at Gilroy
7610 Isabella Way, Gilroy, CA, 95020
Residential care home for the elderly214 licensed beds11 citations on recordHospice waiver
6 more within 6 milesOpen in Maps
Has this facility been cited?
Yes. State records show 10 Type A and 1 Type B citations against Merrill Gardens at Gilroy in Gilroy, California, arising from complaint investigations. Type A is the state's most serious category. Of 44 complaint allegations investigated, 13 were substantiated. State licensing has visited 53 times, most recently on 6/29/2026.
214licensed beds
10Type A citations, from complaints
1Type B citations, from complaints
13 / 44allegations substantiated
53visits on record
On the licence
What this home is licensed to accept
Limits the state set on the licence — not services the operator advertises.
Non-ambulatory · up to 214Bedridden · up to 15Hospice waiverAge 60 and over
AGE RANGE 60 AND OVER. APPROVED FOR 214 NON-AMBULATORY, OF WHICH 15 MAY BE BEDRIDDEN. HOSPICE WAIVER APPROVED FOR (17) RESIDENTS.
Inspection history
How often has the state visited, and what did it find?
California reports these categories separately. They are reproduced separately and never added together, because the state’s own headline figure counts complaint investigations only.
Complaint investigationsWhere the state's headline citation figure comes from24 visits · 10 A · 1 B
Routine inspectionsScheduled licensing visits3 visits · no citations
Other visitsFollow-ups, incident visits and case management26 visits · 11 A · 4 B
Complaints
What did complaint investigations find?
SubstantiatedInvestigators found the allegation to be true13
InconclusiveNot enough evidence either way0
UnsubstantiatedEvidence did not support the allegation18
UnfoundedDetermined not to have happened13
On file
Reports held by the state
49 reports, newest first. Each one opens in full — the inspector’s own account of the visit, not our summary of it.
Facility Evaluation Report06/29/2026
Facility Evaluation Report02/24/2026
Facility Evaluation Report11/06/2025
Complaint Investigation Report09/25/2025
Facility Evaluation Report09/25/2025
Facility Evaluation Report08/19/2025
Facility Evaluation Report07/17/2025
Facility Evaluation Report06/25/2025
Complaint Investigation Report06/06/2025
Facility Evaluation Report05/28/2025
Complaint Investigation Report04/09/2025
Facility Evaluation Report04/09/2025
Facility Evaluation Report02/20/2025
Complaint Investigation Report12/19/2024
Complaint Investigation Report12/19/2024
Complaint Investigation Report12/19/2024
Facility Evaluation Report12/10/2024
Complaint Investigation Report12/06/2024
Complaint Investigation Report12/06/2024
Facility Evaluation Report12/06/2024
Facility Evaluation Report12/06/2024
Complaint Investigation Report10/29/2024
Complaint Investigation Report10/29/2024
Facility Evaluation Report10/29/2024
Complaint Investigation Report10/07/2024
Complaint Investigation Report10/07/2024
Complaint Investigation Report10/07/2024
Facility Evaluation Report10/07/2024
Complaint Investigation Report09/19/2024
Complaint Investigation Report09/19/2024
Facility Evaluation Report09/19/2024
Facility Evaluation Report06/24/2024
Facility Evaluation Report06/13/2024
Facility Evaluation Report06/12/2024
Facility Evaluation Report05/29/2024
Facility Evaluation Report05/29/2024
Complaint Investigation Report01/16/2024
Complaint Investigation Report01/16/2024
Facility Evaluation Report12/15/2023
Complaint Investigation Report11/09/2023
Complaint Investigation Report01/31/2023
Facility Evaluation Report01/31/2023
Facility Evaluation Report01/31/2023
Facility Evaluation Report12/08/2022
Facility Evaluation Report12/01/2022
Facility Evaluation Report09/19/2022
Complaint Investigation Report04/13/2022
Facility Evaluation Report09/07/2021
Facility Evaluation Report08/20/2021
Nearby
Other licensed providers within six miles
Listed by distance. Nobody paid to appear here and the order is not for sale.
Caring Hand Home Health Services, INC
Gilroy · 0.6 mi
CitationsNoneSubstantiated0
Training Center, the
Gilroy · 0.6 mi · 30 beds
CitationsNoneSubstantiated0
Aegis Care, INC.
Gilroy · 0.7 mi · 6 beds
CitationsNoneSubstantiated0
Monte Bello Adult Care Home
Gilroy · 0.8 mi · 6 beds
Citations4Substantiated4
W.a.t.c.incorporated(wren Avenue Training Center)
Gilroy · 0.9 mi · 30 beds
CitationsNoneSubstantiated0
Contact
Ask Merrill Gardens at Gilroy a question
Goes to this facility alone. We take no commission if you move in, so we have no reason to steer you anywhere.
Source: California Department of Social Services, Community Care Licensing — facility transparency record. Retrieved 2026-08-20. Facility number 435202806.
Figures reproduce the state’s own totals and are not re-aggregated. Methodology · Report a correction