Complaint Investigation Report

According to the Administrator, R1 was to be discharged from the hospital on 1/6/23, but the Co-administrator wanted R1 to remain at the hospital because there were 2 clients that were COVID positive at the facility. In addition, the Co-administrator acknowledged, she wanted to have R1 remain at the hospital because the facility was experiencing staffing challenges and was unable to provide for R1 and the other residents at the home until 1/7/2023. Nevertheless, although R1 returned back to the facility on 1/9/2023, the facility did not want to accept R1 back due to staffing challenges.

Based on interviews and record reviews during the investigation, the preponderance of evidence standard has been met. Therefore, this allegation is determined to be substantiated. Deficiencies of the California Code of Regulations, Title, 22 cited on the LIC9099-D. Failure to correct the deficiencies may result in civil penalties.

This report is reviewed and discussed with Co-Administrator and a copy is provided with appeals rights.