Complaint Investigation Report

Regarding the allegation that unqualified staff are providing medications to residents without proper training, according to the reporting party, during interview with reporting party, it was indicated that unqualified staff are providing residents with medication without DSP (direct support professional) training. During the complaint investigation, LPA Charitra interviewed staff members, reviewed staff training records, and reviewed resident medication records and it was indicated that all staff who provide resident's medications are observed to have their DSP training.

Based on the interviews conducted, records reviewed, and information collected, the allegation that unqualified staff are providing medications to residents without proper training is UNSUBSTANTIATED, meaning that although the allegation may have happened or is valid, there is no preponderance of evidence to prove that the alleged violation occurred.

Report is reviewed with Caregiver, Arthur Grace and a copy is provided with appeals rights. Caregiver refused to sign.n