Complaint Investigation Report

415600689-11-14-2023-14-AS-SGRE-DBVUVF-20241212145455

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

CCLD Regional Office , 851 TRAEGER AVE., SUITE 360

This is an official report of an unannounced visit/investigation of a complaint received in our office on

06/30/2023 and conducted by Evaluator Christina Hadley

COMPLAINT CONTROL NUMBER: 14-AS-20230630154615

Civil Code section 5380 requires Sunrise to deposit funds paid into an account under the control of the homeowner’s association. Sunrise is not doing so and therefore is in violation of Civil Code section 5380.

During the course of the investigation into this allegation, the following was determined:

• The only funds Sunrise accepts belonging to the association is $70.00 per resident per month collected by Sunrise at the association’s request pursuant to Continuing Care Residence Agreement.

• As previously stated, The Department suggests the HOA communicate directly with Sunrise to obtain information about HOA dues paid to Sunrise. The HOA can also rescind its delegation of collecting HOA dues to Sunrise if it desires.