Senior Care Records.

Complaint Investigation Report

Olivia's Care Home III, San Mateo04/28/2022Licence 415601079

Census6
Date signed04/28/2022 03:21:54 PM
The inspector’s account

415601079-4-28-2022-14-AS-KHOS-CQCL6Q-20230328082907

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

CCLD Regional Office , 851 TRAEGER AVE., SUITE 360

This is an official report of an unannounced visit/investigation of a complaint received in our office on

04/22/2022 and conducted by Evaluator Audrey Jeung

COMPLAINT CONTROL NUMBER: 14-AS-20220422103424

Untrained staff are administering insulin to residents

LPA Jeung met with staff and administrator. LPA also reviewed client files; per MD reports, none of the residents is diabetic nor requires insulin injections.

Based on this investigation, this complaint allegation is determined to be unfounded, meaning that the allegation could not have happened and/or is without a reasonable basis.

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction