Complaint Investigation Report

415600561-5-9-2022-14-AS-CSMH-CMQPBW-20230103101059

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

CCLD Regional Office , 851 TRAEGER AVE., SUITE 360

This is an official report of an unannounced visit/investigation of a complaint received in our office on

05/02/2022 and conducted by Evaluator Audrey Jeung

COMPLAINT CONTROL NUMBER: 14-AS-20220502141852

LPA Jeung met with administrators and inspected garage behind RCFE next door at 835 Jefferson Court-- Heritage Inn #415600558--which is also operated by Heritage Residential Care, Inc. According to administrators, there is no one working or residing on premises who does not have criminal record clearance. Two car garage is used to store furnishings, food and other items. There is no evidence of occupancy in the garage.

This complaint alleging that someone without criminal record clearance has been investigated by the Community Care Licensing Division of the CA Department of Social Services, and determined to be unfounded. This means that the allegation could not have happened and/or is without a reasonable basis.