Complaint Investigation Report

415600837-1-4-2024-14-AS-ACON-D2MVDK-20240220152049

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

SAN BRUNO RO , 851 TRAEGER AVE., SUITE 360

This is an official report of an unannounced visit/investigation of a complaint received in our office on

12/05/2023 and conducted by Evaluator Jaime Vado

COMPLAINT CONTROL NUMBER: 14-AS-20231205102303

On 01/04/2023 at 2:30pm, Licensing Program Analyst (LPA) Jaime Vado conducted an unannounced complaint investigation visit in order to deliver finidings regarding the allegations referenced above. LPA met with administrator Vivian Fragiacomo and explained the purpose of today's visit.

During the course of the investigation, LPA conducted inteviews, and reviewed documents received from the facility pertinent to the investigation and R1. It is found that there is conflicting information recieved from the complainant versus the facility and other interviews conducted. The resident was not evicted as the facility did not evict R1, and rather R1 was voluntairly removed from the facility by the responsible party per items reviewed. This allegation is unfounded.

This agency has investigated the complaint alleging, "Residnet was illegally evicted". We have found that the complaint was unfounded, meaning that the allegation was false, could not have happened and/or is without a reasonable basis. We have therefore dismissed the complaint.

No citations issued. Report is reviewed with Vivian.