Complaint Investigation Report

LPA interviewed R1's POA who acknowledged that the facility has communicated when R1 passed away and the facility has provided R1's health updates prior to R1's passing.

After the investigation, this allegation is deemed to be unfounded as the facility reported R1's passing to R1's authorized representative who was assigned by R1 as evidenced by R1's Advanced Health Care Directive.

Based on interview, record review and observation, this complaint allegation is determined to be unfounded, meaning that the allegation could not have happened and/or is without a reasonable basis as the facility.

This report is reviewed and discussed with the administrator.