Facility Evaluation Report

On September 10, 2025, Licensing Program Analyst (LPA) Murial Han conducted an unannounced Case Management visit to follow-up on an incident that was reported to CCL. LPA met with House Manager, Shanda Villanueva and explained the purpose of today's visit.

On 9/9/2025, the facility reported that at around 7:30AM, staff heard the downstairs alarm went off and staff did not physically check the alarm because they thought the alarm was triggered by resident #1 (R1) who went to the garage. A few moments later, the staff #1 (S1) discovered R1 was missing and reported it to the House Manager who was on her way to the facility.

The House Manager drove around the facility and searched for R1 and found him/her walking around the local elementary school with the school nurse. R1 was accompanied by the House Manager and returned to the facility.

During today's visit, LPA interviewed the House Manager, conducted a facility tour and requested for documents.

During the tour with the House Manager, LPA observed 3 out of 4 facility auditory devices on the exterior doors (kitchen sliding door, downstairs door to the garage and downstairs door to the backyard) did not alarm when the doors were opened. The House Manager stated that the batteries needed to be changed but she did not when the batteries die and when it be replaced.