Complaint Investigation Report

Additionally during the investigation by the Department it was also discovered that the facility failed to seek timely medical care for R1 for the incident that occurred on 08/13/2023 where the resident fell in the facility and also was punched by S1 after having a behavioral outburst. On 08/14/2023 the facility did a body check of R1 and found bruises on the stomach of R1. R1 did not receive medical attention until 08/23/2023 which indicates that R1 did not receive the medical attention they needed in a timely manner.

It was also discovered that S1 and S2 performed a restraint on R1 without being properly trained on Crisis Prevention Institute (CPI) techniques. CPI cards were reviewed to confirm that the staff persons did not have the training certifications to do so.

Based on the investigation conducted by the Department, interviews and items letters received, the preponderance of evidence standard has been met, therefore the above allegation is found to be SUBSTANTIATED. California Code of Regulations, Title 22, Division 6, are being cited on the attached LIC9099D.

The deficiencies for the substantiated allegations are cited in accordance with California Code of Regulations, Title 22, Division 6 and is noted on attached LIC9099D. The Licensee was informed that additional civil penalties may be assessed. Report is reviewed with Co Licensee/Administrator - Romar Raquinil and a copy is provided with appeal rights. A copy of the civil penalty will be provided

Report is reviewed with Co Licensee/Administrator - Romar Raquinil.