Complaint Investigation Report
415600874-8-12-2022-14-AS-CSMH-CLMS3B-20221129123049
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY
SF COASTAL AC/SC , 851 TRAEGER AVE., SUITE 360
This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/17/2020 and conducted by Evaluator Jaime Vado
COMPLAINT CONTROL NUMBER: 14-AS-20200917154101
Staff failed to provide appropriate sleeping arrangement for resident
Staff failed to seek timely medical attention for resident
Staff failed to safeguard resident's personal belongings
Staff failed to provide hygiene products for residents while in care
Staff failed to respond to resident's alerts
Staff failed to notify authorized representative regarding resident
On this day Licensing Program Analyst (LPA) Jaime Vado conducted an unannounced complaint investigation visit. LPA met with administrator Monica Ceron Tapia.
It was found that the resident these allegations pertain to does not reside at this facility. The resident resides at a sister facility in Scotts Valley, California. These allegations are unsubstantiated.
Based on these observations, the above allegations are UNSUBSTANTIATED.
Although the allegations may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the above allegations are unsubstantiated at this time.
Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction