Complaint Investigation Report

415600900-1-10-2024-14-AS-KHOS-CZHP27-20240115095529

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

SAN BRUNO RO , 851 TRAEGER AVE., SUITE 360

This is an official report of an unannounced visit/investigation of a complaint received in our office on

01/02/2024 and conducted by Evaluator Jaime Vado

COMPLAINT CONTROL NUMBER: 14-AS-20240102131604

- Staff did not obtain a proper health screening prior to working at the facility

On 01/10/2023 at 10:40am , Licensing Program Analyst (LPA) Jaime Vado conducted an unannounced complaint investigation visit in order to deliver finidings regarding the allegations referenced above. LPA met with administrator Vivian Fragiacomo and explained the purpose of today's visit.

During the investigation, LPA conducted interviews, reviewed records, and discussed training and health screening practices. It is discovered through the investigation process that the facility does require appropriate health screening prior to be hired. Per file reviews made, proper training is on file for 4 of 4 med tech files reviewed. 7 of 7 staff files made indicate that staff are TB tested with proper health screening prior to employment and are properly associated to the facility per facility association roster. Complainant was contacted but no return contact was received to support allegations. These allegations are unfounded.

This agency has investigated the complaint alleging "Staff did not obtain proper training and Staff did not obtain a proper health screening prior to working at the facility". We have found that the complaint was unfounded, meaning that the allegation was false, could not have happened and/or is without a reasonable basis. We have therefore dismissed the complaint. Report is reviewed with Vivian.