Complaint Investigation Report

LPA interviewed R1 who stated that he/she administered their own insulin on a daily basis before each meal and at bedtime.

LPA interviewed 2 caregivers/medication technicians and both of them stated that R1 administered his/her own insulin injection on a daily basis and they provided handheld assistance when needed. However, both of them also reported that they performed glucose finger stick testing for R1 on a daily basis and this practice was acknowledged by the administrator.

After the investigation, this allegation is deemed to be unsubstantiated. However, facility staff are administering glucose finger stick testing for R1 that should be completed by an appropriately skilled professional. This deficiency will be cited on LIC809 and 809D under case management.

Although the above investigation may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegation is UNSUBSTANTIATED.

This report is reviewed and discussed with the administrator, Loi Bustamante. A copy is provided.