Complaint Investigation Report

415601112-8-26-2025-14-AS-ACON-DMFSST-20251014140824

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

SAN BRUNO RO , 851 TRAEGER AVE., SUITE 360

This is an official report of an unannounced visit/investigation of a complaint received in our office on

06/16/2025 and conducted by Evaluator Audrey Jeung

COMPLAINT CONTROL NUMBER: 14-AS-20250616144837

Licensing Program Analyst (LPA) Audrey Jeung met with administrator and explained the purpose of today’s visit.

During the course of the investigation, the Department conducted multiple interviews, reviewed documents, and worked with outside agencies such as law enforcement and District Attorneys office to reach the findings. Based on interviews with the alleged resident and the suspected staff person, there were conflicting reports of what may have happened. No residents or other staff witnessed any sexual abuse. An involved outside agency offered a sexual assault exam, which the resident declined. The resident also indicated that they wanted to "drop it" and didn't want to press charges against the alleged staff.

Due to the conflicting reports and no evidence of sexual abuse the allegation is UNSUBSTANTIATED.

Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur. Therefore the above allegation is unsubstantiated at this time.

This report is reviewed with Ms. Lucero and a copy is provided during today's visit.