Senior Care Records.

Facility Evaluation Report

Heritage Royale, Millbrae08/23/2025Licence 415600858

Capacity6
Census6
Date signed08/28/2025 09:31:43 AM
Name of licensing program analystJaime Vado
Name of licensing program managerApril Cowan
The inspector’s account

On 08/23/2025, Licensing Program Analyst (LPA) Jaime Vado conducted an unannounced annual inspection visit. LPA met with administrator Katie Eiseman and explained the purpose of today's visit.

This is a single level facility approved all residents to be non-amblatory and three hospice residents. There is one resident on hospice at this time. The physical plant was toured inside and outside of the facility to ensure the safety of the residents. LPA observed the facility kitchen which is clean and observed appliances are in good repair. Knives are stored and locked in the kitchen in a drawer between the stove and refrigerator. Medications are observed to be locked in a lockable storage area in the office of the facility. Perishable and non-perishable food items are observed as in place. There are additional refrigerators and freezers in the garage area which also carry additional food supplies. First aid kit is observed as complete with required items located in the office area of the facility. LPA observed that there are multiple fire extinguishers in place inspected 08/19/2025, smoke detectors, carbon monoxide detectors are observed in place through out the facility, and central heating system. PPE and additional food supplies are observed as in place. Laundry area is also observed as fully operational. Emergency exit routes are observed inside and outside to be free and clear of obstructions. Last emergency/disaster drill was conducted on 06/23/2025. Water temperature was measured at 110F in two common resident bathrooms and a private bathroom in a vacant resident room.

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction