Complaint Investigation Report

415600980-9-27-2022-14-AS-KHOS-CPNQ46-20230306104950

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

SF COASTAL AC/SC , 851 TRAEGER AVE., SUITE 360

This is an official report of an unannounced visit/investigation of a complaint received in our office on

02/17/2022 and conducted by Evaluator Jaime Vado

COMPLAINT CONTROL NUMBER: 14-AS-20220217112631

- Facility has inadequate staffing resulting in lack of care for residents

- Staff are mismanaging resident's medications

On this day Licensing Program Analyst (LPA) Jaime Vado conducted an unannounced complaint investigation visit to deliver findings regarding the allegations received. LPA met with Freddie Fullon and explained purpose of today's visit.

During the course of the investigaiton LPA recevied documents, conducted interviews with staff, and made observations. LPA observed staffing as in place in the areas observed. LPA toured with facility staff and could not determine a lack of staffing or care. In regards to the mismangement of medications, LPA reveiwed medication logs, conducted interviews, and reviewed incident reports. There were no incident reports made to the Department. According to staff there were no reports of the mismanagement of medications as well. LPA could not prove or disprove the allegations received. The allegations are unsubstantied.

Based on these observations, the above allegations are UNSUBSTANTIATED.

Although the allegations may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the above allegations are unsubstantiated at this time.