Senior Care Records.

Facility Evaluation Report

Lakeview Lodge, Emerald Hills07/20/2025Licence 415600864

Capacity49
Census32
Date signed07/20/2025 11:09:33 AM
Name of licensing program analystJohn Calandra
Name of licensing program managerApril Cowan
The inspector’s account

On 7/20/2025, Licensing Program Analysts (LPAs) John Calandra and Jaime Vado arrived at the facility to conduct an unnanounced Case Management-Health and Safety Check. LPAs Calandra and Vado, were greeted by Clarence Balios, Administrator and explained the purpose of the visit. Administrator, Fe Arnaiz arrived later during the visit.

LPA toured the physical plant. The facility was found to be clean and at a comfortable temperature with all exits and doorways free from obstruction. Resident’s bedrooms, memory care unit and resident common spaces were inspected. A majority of residents were observed in the common areas with multiple staff present. Upon LPA's arrival, there were 7 staff on shift including the Administrators. LPAs observed 26 residents in common spaces and walking around the facility. According to the Administrator, 9-10 staff live at the facility. LPA toured the outside parameters of the facility and found the area to be free from any hazards.

LPAs asked for the personal email address of the Licensee however, the Administrator did not know it and provided the facility's main email address as a means of reaching her.

No deficiencies were cited during today's visit.

An exit interview was conducted. This report was reviewed and a copy of the report left at the facility with Clarence Balios, Administrator.

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction