Complaint Investigation Report

As part of the investigation, LPA interviewed facility lead staff who stated that facility staff members have received the annual emergency intervention training (CPI). However, the monthly refreshers that were provided by the administrator were read and signed training session that did not include any hands-on techniques training.

LPA interviewed 3 facility staff and all of them reported that the monthly refresher training sessions that were provided by the administrator were pre-signed and pre-dated refresher training on paper; they were not trained on techniques to prevent injury to, and maintain safety for, clients and facility staff.

After the investigation, this allegation is substantiated as the administrator did not provide "Emergency intervention training" means the techniques that will be used to prevent injury to clients, consumers and others.

Based on interviews and record reviews during the investigation, the preponderance of evidence standard has been met. Therefore, this allegation was determined to be substantiated. Deficiencies of the California Code of Regulations, Title, 22 cited on the LIC9099-D. Failure to correct the deficiencies may result in civil penalties.

Report was discussed with lead staff. A copy of the report and the appeal rights were provided.