Complaint Investigation Report
According to staff interviewed, S1 was was asking for assistance as R1 was having behaviors and S3 immediately helped. Staff interviewed indicated that S2 initially asked S4 for assistance but due to their history, they don't get along, which is why S2 called S3 and S3 immediately assisted S1.
Therefore, based on interviews conducted, and information collected, the department has determined that although the above allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegation, Staff are not meeting clients needs is UNSUBSTANTIATED.
Report is reviewed with the Administrator, Ryan Mock and a copy is provided.
Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction