Complaint Investigation Report

According to the facility's Medication Technicians (Med Techs) and the manager, there should not be omissions on the MARs and the Med Techs should document on the MAR the reason that the medication was not administered.

After the investigation, this allegation is deemed to be substantiated.

Based on observations, interviews and record reviews during the investigation, the preponderance of evidence standard has been met. Therefore, this allegation was determined to be substantiated. Deficiencies of the California Code of Regulations, Title, 22 cited on the LIC9099-D. Failure to correct the deficiencies may result in civil penalties.

The report is reviewed and discussed with the manager; a copy is provided with the Appeal Rights.