Complaint Investigation Report

LPA interviewed 5 residents and 3 of them reported that staff did not ensure they take their medications as they would just leave it on their meals trays, and/or their bedside table.

After the investigation, this allegation is deemed to be substantiated.

Based on observations, interviews and record reviews during the investigation, the preponderance of evidence standard has been met. Therefore, this allegation was determined to be substantiated. Deficiencies of the California Code of Regulations, Title, 22 cited on the LIC9099-D. Failure to correct the deficiencies may result in civil penalties.

The report is reviewed and discussed with the manager; a copy is provided with the Appeal Rights.