Complaint Investigation Report
After the investigation, this allegation is substantiated as the facility provided R1's personal information to R1's relatives without R1's permission which violated R1's Rights as the facility did not remain R1's information confidential.
Based on interviews and record reviews during the investigation, the preponderance of evidence standard has been met. Therefore, these allegations were determined to be substantiated. Deficiencies of the California Code of Regulations, Title, 22 cited on the LIC9099-D. Failure to correct the deficiencies may result in civil penalties.
Report was discussed with the Operation Specialists, a copy is provided with Appeal Rights provided
Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction