Complaint Investigation Report

LPA interviewed the administrator who stated that there were staff providing care and supervision all day and night. LPA reviewed the LIC 500 (Personnel Report) and it revealed 24 hour staffing coverage.

In addition, LPA interviewed Staff #1 (S1) and Staff #2 (S2) and both of them stated that they worked on the night shift several times a week. They also reported that they sleep during the night and get up to provide assistance when residents rang their call bell. S1 reported sleeping in a room behind the kitchen and S2 reported sleeping on the couch in the living that is shared with the residents. This is a deficiency and will be cited on LIC 809 under Personal Accommodations and Services as the facility did not provide comfortable living accommodations and privacy for the residents and staff.

Base on record review and interviews during the course of investigation, this allegation is unsubstantiated.

Although the above investigations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegation is UNSUBSTANTIATED.

This report is discussed with the administrator. A copy is provided.