Complaint Investigation Report

During the visit, LPA observed medication room on the first floor to be locked and inaccessible to clients. LPA observed a locked cabinet with expired medications and medications for residents who no longer reside at the facility.

Based on interviewed staff, the expired medications and medications for residents who no longer reside at the facility has been at the facility since they've reopened back in January 2024. Staff indicated they notified the Regional Health and Wellness Director, Blanca Hurtado and the administrator, however they were unsure why the medications were not disposed of immediately after notifying them.

Therefore, the allegation f acility staff do not properly dispose of medications which were not taken with the resident(s) upon termination of services is determined to be substantiated. Deficiencies of the California Code of Regulations, Title, 22 cited on the LIC9099-D. Failure to correct the deficiencies may result in civil penalties.

Report is reviewed with Administrator and a copy is provided with appeal rights.