Complaint Investigation Report

The administrator provided LPA with an invoice dated 2/6/23 and 2/16/23, indicating that service conducted on 1/11/23 and 1/12/23 by Direct Supply electricians diagnosed the main breaker system as an issue.

The facility failed to have the Maintenance Director and/or electricians check on the electrical systems routinely after having issues with the power and being aware that the breaker system was an issue based on the services conducted in January. Furthermore, the facility failed to ensure the electrical system was in good repair, resulting into an emergency evacuation of all 36 residents to the facility's sister communities on 4/28/23.

The deficiencies for the above substantiated allegations is cited in accordance with California Code of Regulations, Title 22, Division 6 and is noted on attached LIC 9099-D.

Report is reviewed with Joan Johnson and a copy of the report is provided.