Complaint Investigation Report

Information obtained from an interview with R1 stated that they do not feel as though this occurred. R1 also stated that they felt that staff members do not violate their personal rights. Information obtained from interviews with additional residents indicated there were no shared concerns regarding the staff members infringing on their personal rights. LPA made numerous attempts to contact and interview additional relevant parties and was unable to obtain additional information. LPA’s review of the records, including resident and staff files, did not disclose any concerns advise of inappropriate interactions between Staff #1 or any other resident.

Based on information obtained from interviews, record reviews, and observations, the evidence received regarding the allegation that staff forcefully grabbed resident, has been deemed unsubstantiated. An unsubstantiated allegation means although the allegation may have happened or is valid, there is not a preponderance of evidence to demonstrate the alleged violation did or did not occur.

An exit interview was conducted and a copy of this report was discussed and given to the Licensee, Shrikant Kanani.